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In Press:


Klischewski, R. (2013). When Virtual Reality Meets Realpolitik: Social Media Shaping the Arab Government-Citizen Relationship. Accepted for publication in Government Information Quarterly


2013:


Abdelghaffar, H.
and Moustafa, H. (2013). Exploring the Factors Affecting the Intention to Use C2C Auction Websites in Egypt. International Journal of E-adoption, Vol. 5, No. 2, pp 1-13.

Abdelghaffar, H. and Sameer, L. (2013). The Roadmap to E-democracy in Arab Spring Countries via Social Networks. Proceedings of the 9th European Conference in E-government (ECEG13), Italy.

Abdelghaffar, H. Elfar, N. (2013). Evaluating the Influence of e-SCM on Business Integrity in SMEs Journal of Enterprise Information Systems (IJEIS), (forthcoming).


Al-Serafi, A. and Elragal, A. (2013), “Trajectory Data Mining: a Novel Distance Measure”, in proceedings of the GEO Processing Conference, February 24 - March 1, 2013, Nice-France, pp.125-132.Haddara, M. and Elragal, A. (2013), “ERP adoption cost factors identification and classification: a study in SMEs”, International Journal of Information Systems and Project Management (IJISPM), Vol. 1, No. 2, pp.5-21.

Haddara, M. and Elragal, A. (2013), “ERP lifecycle: a retirement case study”, Information Resources Management Journal (IRMJ), 26(1), pp.1-11.

Elragal, A.
and El-Gendy, N. (2013), “Trajectory Data Mining: Integrating Semantics”, Journal of Enterprise Information Management (JEIM) 26 (5), 1-18.


Elragal, A., Elgendy, N. (2013), Trajectory Data Mining: Integrating Semantics. In: Journal of Enterprise Information Management (JEIM), Vol. 26, No. 5, pp. 516-535.


Klischewski, R. (2013). When Virtual Reality Meets Realpolitik: Social Media Shaping the Arab Government-Citizen Relationship. Accepted for publication in Government Information Quarterly


Klischewski, R., Lessa, L. (2013). Sustainability of E-Government Success: an Integrated Research Agenda. In: Gil-Garcia, J.R.: E-Government Success Factors and Measures: Theories, Concepts, and Methodologies. IGI Global, 104-123.


Klischewski, R. When Virtual Reality Meets Realpolitik: Social Media Shaping the Arab Government-Citizen Relationship. German University in Cairo, Faculty of Management Technology, Working Paper No. 34, http://ideas.repec.org/p/guc/wpaper/34.html


Laudon, K. and Laudon, J., and Elragal, A. (2013), Management Information Systems: Managing the Digital Firm, Arab World Edition, Pearson. Web: http://www.pearsonmiddleeastawe.com/arab-world-titles/management-information-systems

Mekawie, S. and Elragal, A. (2013), “ERP and SCM Integration: The Impact on Measuring Business Performance”, International Journal of Enterprise Information Systems (IJEIS), 9(2), 106-124, April-June 2013.


Noureldin, H., Fares, M., Elgendy, N., El-Telbany, O. (2013). Main Telecom: Technology Serving Humanity. In: Laudon, K.C., Laudon, J.P., Elragal, A.A., Management Information Systems: Managing the Digital Firm (Arab World Edition). Pearson Education.


2012:


Abdelghaffar, H.
(2012). Success Factors for ERP Implementation in Large Organizations: The Case of Egypt. Electronic Journal of Information Systems in Developing Countries, Vol. 52, No. 4, pp 1-13.


Abdelghaffar, H. & Magdy, Y. The adoption of Mobile Government Services in Developing Countries: The Case of Egypt. International Journal of Information and Communication Technology Research, 2(4), pp.333-341.


Abdelghaffar, H
. and Galal, L. (2012). Assessing Citizens’ Acceptance of Mobile Voting System in Developing Countries: The Case of Egypt. International Journal of E-adoption, Vol. 4, No. 2, pp 15-27.


Abdelghaffar, H.
and Elmessiry, I. (2012). SMEs’ E-Readiness of E-Government Services: The Case of Egypt. Journal of E-governance, Vol. 35, No. 4, pp 186-194


Hosny, M.Y. An Assessment Model for Citizen Relationship Management: The Case of the Egyptian Complaint Portal. In: Proceedings of the European, Mediterranean, and Middle Eastern Conference 2012, Munich, Germany, pp. 288-302. 


Elragal, A.
and El-Kommos, M. (2012), “In-House versus In-Cloud ERP Systems: A Comparative Study”, Journal of Enterprise Resource Planning Studies, vol. (2012), DOI: 10.5171/2012.659957, pp. 1-13.

Elragal, A.
(2012), “Business Intelligence in Support of Government Decisions”, in Proceedings of Alexandria International Conference For Statistics and Insurance (AICSI), Alexandria, Egypt, September 1-2.

Elragal, A.
and Eltelbany, O. (2012), “Decision 2.0: an exploratory study”, in proceedings of the  45th Hawaii International Conference on Systems Science (HICSS 44), Maui, Hawaii, USA, pp.432-443.

Elragal, A., Elgendy, N. (2012), Trajectory Data Mining and the Need for Semantics. In: European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS) June 6-7, Munich,  Germany.


Elragal, A., & El-Telbany, O. (2012, January). Decision 2.0: An Exploratory Case Study. In System Science (HICSS), 2012 45th Hawaii International Conference on (pp. 432-443). IEEE.


Klischewski, R., Lessa, L. Sustainability of E-Government Success: an Integrated Research Agenda. In: Scholl, H.J., et al. (eds.). Proceedings Electronic Government and Electronic Participation 2012, Trauner Verlag, Linz, 2012, pp. 153-164

Klischewski, R., Askar, E. Linking service development methods to interoperability governance: The case of Egypt. Government Information Quarterly, 29 (1), pp. S22–S31


Klischewski, R. Identifying Informational Needs for Open Government: The Case of Egypt Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45), IEEE, 2012


Scholl, H. J., Kubicek, H., Cimander, R., Klischewski, R. Process Integration, Information Sharing, and System Interoperation in Government: A Comparative Case Analysis. Government Information Quarterly, 29 (3)


Rizk, A. and Elragal, A. (2012), “Trajectory Data Analysis in Support of Understanding Movement Patterns: A Data Mining Approach”, In proceedings of the Proceedings of the Eighteenth Americas Conference on Information Systems (AMCIS), Seattle, Washington, August 9-12.

2011:

Haddara, M. and Elragal, A.,  "ERP lifecycle: When to retire your ERP system?", In proceedings of CENTERIS’2011; the conference on ENTERprise Information Systems – aligning technology, organizations and people, 5-7 Oct, Vilamoura- Algarve - Portugal.

Elragal, A.
and Al-Serafi, A. (2011), “The Effect of ERP System Implementation on Business Performance: an Exploratory Case-Study”, Communications of the IBIMA, Volume 2011, 670212, pp. 1-19, DOI: 0.5171/2011.670212.

Elragal, A. A., & Abouseif, H. G. (2011).  Classification of Enterprise Portals: A Data Mining Approach. Communications of the IBIMA, Volume 2011, 887612, pp. 1-9, DOI: 10.5171/2011.887612.


Klischewski, R. Architectures for Tinkering? Contextual Strategies towards Interoperability in E-government. Journal of Theoretical and Applied Electronic Commerce Research, Vol. 6, Issue 1 (April 2011), pp. 26-42 (download available from www.jtaer.com)


Elragal, A. A., & Al-Serafi, A. M.  The Effect of ERP System Implementation on Business Performance: an Exploratory Case-Study.. In Communications of the IBIMA ,Volume 2011, 670212, pp. 1-19, DOI: 0.5171/2011.670212

Ezz, I., Abdel-Aziz, A.  Knowledge Management Frameworks Implementation in Developing Countries: Challenges of GlaxoSmithKline Egypt. Proceedings of European, Mediterranean & Middle Eastern Conference on Information Systems 2011 (EMCIS2011), 2011, (ELKM7), Divani Apollon Palace & Spa, Athens, Greece

2010:

Abdelghaffar, H., Kamel,S. and Duquenoy, P. (2010). Studying eGovernment Trust in Developing Nations Case of University and Colleges Admissions and Services in Egypt. International Information Management Association Conference, Utrecht, The Netherlands.


Klischewski, R. Semantic E-Government: Implementing the Next Generation of Information and Process Integration. In: Scholl, H.J. (ed.), Electronic Government: Information, Technology, and Transformation. Advances in Management Information Systems (AMIS), Volume on Electronic Government. M.E. Sharpe, 2010, pp. 219-236

Klischewski, R., Ukena, S. E-Government Goes Semantic Web: How Administrations Can Transform Their Information Processes. In T. Vitvar et al. (eds.), Semantic Technologies for E-Government, Springer, Berlin/Heidelberg, 2010, pp. 99-125

Klischewski, R., Askar, E. Success Factors of Developing G2G Services: the Case of Egypt. Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2010), ACM Press, 2010, pp. 152-160

Klischewski, R. Drift or Shift? Propositions for Changing Roles of Administrations in e-Government. In: Wimmer, M., Chappelet, J.-L., Janssen, M., Scholl, J. (eds.), Proceedings of EGOV 2010, Springer, Berlin, LNCS # 6228, 2010, pp. 85-96

Klischewski, R., Abubakr, R. Can e-Government Adopters Benefit from a Technology-First Approach? The Case of Egypt Embarking on Service-Oriented Architecture. Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS-43), IEEE, 2010

Elragal, A., Hyperone: solutions to achieve business objectives / Elalamein for printing and packaging goes digital / ALBASSAMI’s job is not feasible without I.T. / Improving business intelligence through spend visibility / Al-Mansour Automotive: IT-enabled success / Structured project implementation methodology at Focus In Laudon, K. and Laudon, J. 2010, Management Information Systems: Managing the digital firm, 11th ed., Pearson, New Jersey, pp.71f. / 83f. / 463f. / 502f. / 507f. / 567f.

Elragal, A. and Haddara, M., The Use of Experts Panels in ERP Cost Estimation Research, CENTERIS 2010 - Conference on ENTERprise Information Systems aligning technology, organizations and people, 20-22 Oct, Viana de Castelo-Portugal.

2009:

Furdik, K., Klischewski, R., Paralic, M., Sabol, T., Skokan, M.  E-Government Service Integration and Provision Using Semantic Technologies. In: Scholl, H.J., Janssen, M., Wimmer, M. (eds.). Proceedings Electronic Government 2009, Trauner Verlag, Linz, 2009, pp. 273-280 

Klischewski, R., El Ragal, A. Integrating Business Intelligence and E-Government: a Research Agenda. In: Scholl, H.J., Janssen, M., Wimmer, M. (eds.). Proceedings Electronic Government 2009, Trauner Verlag, Linz, 2009, pp. 223-233

Klischewski, R., Ukena, S. A Value Network Analysis of Automated Access to e-Government Services. In: Hansen, H.R., Karagiannis, D., Fill, H.-G. (eds.): 9th International Conference on Business Informatics (Part 2). Österreichische Computer Gesellschaft, Wien, 2009, pp. 585-594 

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2008:

Badawy, S., Elragal, A. and Gabr, M., MSCM: an outlier detection technique for data mining applications, IASTED Artificial Intelligence and Applications 2008, Innsbruck, 11-13 February.

Bednar, P., Furdik, K., Kleimann, M., Klischewski, R., Skokan, M., Ukena, S. Semantic Integration of e-Government Services in Schleswig-Holstein. In: Wimmer, M., Scholl, J., Ferro, E. (eds.): Proceedings of EGOV 2008. Berlin, Springer, LNCS # 5184, 2008, pp. 315-327 

Klischewski, R. Scholl, J. Information Quality as Capstone in Negotiating E-government Integration, Interoperation, and Information Sharing. Electronic Government: An International Journal, Vol. 5, Issue 2, 2008, pp. 203-225 

Klischewski, R., Ukena, S., An Activity-based Approach Towards Development and Use of E-government Service Ontologies. Proceedings HICSS-41, IEEE, 2008.

Klischewski, R., Ukena, S. Test Strategies for Evaluation of Semantic e-Government Applications. In: Wimmer, M., Scholl, J., Ferro, E. (eds.): Proceedings of EGOV 2008. Berlin, Springer, LNCS # 5184, 2008, pp. 291-302 

2007:

Abdel Aziz, R., Beeson, I, and El-Ragal, A., An Empirical survey to measure the ATM Usage in Egypt: Social and Technical Perspectives, International Business Information Management Conference (8th IBIMA) 2007 [ISBN: 0-9753393-7-0], Dublin, 20-22 June.

Klischewski, R., Ukena, S. Designing Semantic e-Government Services Driven by User Requirements. In: Grönlund, A., Scholl, J., Wimmer, M. (eds.): Electronic Government. Proceedings EGOV 2007.Trauner, Linz, 2007 pp. 133-140.

Scholl, J., Klischewski, R. E-Government Integration and Interoperability: Framing the Research Agenda. International Journal of Public Administration (IJPA), Vol. 30, Issue 8-9 2007 pp. 889-920

2006:

Klischewski, R. Migrating Small Governments’ Websites to the Semantic Web. Proceedings AAAI Spring Symposium “Semantic Web Meets eGovernment” (Stanford University, March 27-29, 2006), Technical Report SS-06-06, AAAI Press, Menlo Park, CA, 2006, pp.56-63. 

Klischewski, R. Ontologies for e-document management in public administration. Business Process Management Journal 12(1), 2006, pp. 34-47

Klischewski, R., Scholl, H.J. Information Quality as a Common Ground for Key Players in e-Government Integration and Interoperability. Proceedings of the 39th Hawaii International Conference on System Sciences, IEEE, Los Alamitos, CA, 2006 

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2005:

Asaad, Y., Haddara, M. and El-Ragal, A. LinventiX - Technology Transfer and Information and Communications Technology the Open Source Way, ICCTA IEEE 2005, Alexandria, 6-8 September.

Bleek, W., Klischewski, R., Stach, H.,Steuerungsmodell zur kundenorientierten Entwicklung von E- Government-Dienstleistungen In: O.K Ferstl, E.J. Sinz, S. Eckert, T. Isselhorst: Wirtschaftsinformatik 2005 eEconomy, eGovernment, eSociety. Proceedings of the 7th international conference Wirtschaftsinformatik. Physica Verlag, Bamberg, 2005 

Kamal, S. and El-Ragal, Using Cluster Analysis in classification of Categories: Evidence form the Holly Qu’an, IBIMA 2005, Cairo, 13-15 December.

Klischewski, R. Citizen Information Services Enabled by Semantic Web? The Case of the Schleswig-Holstein Responsibiilty Finder. In: Andersen, K., Grönlund, A., Traunmüller, R., Wimmer, M. (eds) Electronic Government. Proceedings EGOV 2005. Trauner, Linz, 2005, pp. 328-335 

 
Klischewski, R., Prozessmodellierung als Erfolgsrezept? Auf dem Weg zur Anwendungsintegration in der vernetzten Verwaltung. In: Klischewski, R., Wimmer M. (ed.) Wissenbasiertes Prozessmanagment im E-Government. LIT Verlag, Münster, pp. 270-280, 2005

Klischewski, R., Wetzel, I. Processing by contract; turning the wheel within heterogeneous workflow networks. Business Process Management Journal, Vol. 11, No. 3, 2005, pp. 237-354

Klischewski, R., Wimmer M. (ed.) Wissenbasiertes Prozessmanagment im E-Government LIT Verlag, Münster, 2005

Salem, R., and El-Ragal, A. Multimedia Production Process Automation, ICCTA IEEE 2005, Alexandria, 6-8 September.

Wimmer M., Klischewski, R. Wissensbasiertes Prozessmanagement im E-Government: Herausforderungen und Handlungsmöglichkeit. In: Klischewski, R., Wimmer M. (ed.) Wissenbasiertes Prozessmanagment im E-Government. LIT Verlag, Münster, pp. 7-24, 2005

2004:

Bleek, W.-G., Jeenicke, M. Klischewski, R. e-Prototyping: Interactive Analysis of Web User Requirements, Journal of Web Engineering, Vol. 3, No. 2, 2004 http://www.rintonpress.com/journals/jweonline.html

El-Ragal, A. and Mourady, A. Arabic SME: E-Business Management and Development Perspective in the Mediterranean Countries, CIMRE 2004, Hammamat, Tunisia, October 2004.

El-Ragal, A., and Eltemsahi, A. Measuring University Performance by Examining the Impact of Entry Standards on the Exit Scores of Graduated Students, Journal of the Arab Academy for Science, Technology, and Maritime Transport, published in January 2004 volume.

Klischewski, R. How to “rightsize” an Ontology: a Case of Ontology-Based Web Information Management to Improve the Service for Handicapped Persons, Proceedings DEXA 2004 (3rd International Workshop on Web Semantics). IEEE, Los Alamitos, CA, pp. 158-162, 2004 

Klischewski, R., Information Integration or Process Integration? How to Achieve Interoperability in Administration. In: Traunmüller, R. (Ed.): Proceedings of EGOV 2004. Springer, LNCS # 3183, Berlin, S. 57-65, 2004 

Klischewski, R., Semantic Web for e-Government – a Research Agenda, AIS SIG SEMIS Newsletter, Volume 1, Issue 1, 2004 

Klischewski, R., Jeenicke, M., Semantic Web Technologies for Information Management within e-Government Services, Proceedings of the 37th Annual Hawaii International Conference on System Sciences. IEEE, Los Alamitos, California, 2004

Larsen, M.H. Klischewski, R. Process Ownership Challenges in IT-Enabled Transformation of Interorganizational Business Processes, Proceedings of the 37th Annual Hawaii International Conference on System Sciences. IEEE, Los Alamitos, California, 2004

Lotayif, M and El-Ragal, A. Investigating and Modeling GATS Impacts on the Developing Countries: Evidence from the Egyptian Banking Sector, The Journal of American Academy of Business, Cambridge. Published in Vol. 4, Num. 1, March 2004.

Wetzel, I; Klischewski, R. Serviceflow beyond workflow? IT support for managing inter-organizational service processes, Information Systems 29 (2), April 2004, pp. 127-145, 2004 

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2003:

El-Ragal, A., and Lotayef, M. A Factor Analytic Study of the Computer Anxiety Rating Scale, ICCTA 2003, Alexandria, 26-28 August.

El-Ragal, A., El-Zoghabi, A, Salam, M, and Poole, F. Inter-Univesities Data Warehouse Architecture, ICEB 2003, Singapore, December 2003.

Jeenicke, M., Bleek, W.-G., Klischewski, R., Revealing Web User Requirements through e-Prototyping, In: Proceedings of the Fifteenth International Conference on Software Engineering and Knowledge Engineering (SEKE 03), San Francisco, USA, July 1 - 3, 2003 

Klischewski, R., The Challenges of e-Appointment: Process Modeling, Infrastructure, and Organizational Context, In: Soliman, K. (eds.): E-Business and Organizations in the 21st Century. Proceedings of the 2003 International Business Information Management Conference (December 16-18, 2003 Cairo, Egypt), 2003 

Klischewski, R., Interoperabilität und Kooperation in der internetbasierten Verwaltung, In: G. Vossen, H. Paul (Eds.): Tagungsband EMISA 2003: Auf dem Weg in die E-Gesellschaft. Arbeitsbericht Nr. 99, Institut für Wirtschaftsinformatik, Universität Münster, S. 138-149, 2003 

Klischewski, R., Kooperationsmodellierung in Verwaltungsprozessen mit ADONIS, 2003

Klischewski, R., Semantic Web for e-Government, In: Traunmüller, R. (ed.) Proceedings of EGOV 2003. Springer, LNCS # 2739, Berlin, pp. 288-295, 2003 

Klischewski, R., Top Down or Bottom Up? How to Establish a Common Ground for Semantic Interoperability within e-Government Communities, In: Traunmüller, R., Palmirani, M. (eds.) E-Government: Modelling Norms and Concepts as Key Issues. Proceedings of 1st International Workshop on E-Government at ICAIL 2003. Bologna: Gedit edizioni, pp. 17-26, 2003 

Klischewski, R., Towards an Ontology for e- Document Management in Public Administration– the Case of Schleswig- Holstein, In: Proceedings of the Hawai'i International Conference on System Sciences (January 6 – 9, 2003, Big Island, Hawaii), IEEE, 2003 

Klischewski, R., Wetzel, I., Serviceflow Management for Health Provider Networks, Logistics Information Management (LIM), special issue on Health Informatics, 16 (3/4): S. 259-269, 2003 

2002:

Bleek, W.-G., Jeenicke, M., Klischewski, R., Developing web-Based Appications through e-Prototyping, In: Annual International Computer Software and Applications Conference, 26 (Oxford, England), August 26-29, Los Alamitos, Calif., IEEE Computer Society, pp. 609-614, 2002 

Bleek, W.-G., Jeenicke, M., Klischewski, R., e-Prototyping, In: EMISA-Forum, Heft 1, S. 11-18, 2002 

Bleek, W.-G., Jeenicke, M., Klischewski, R., Framing Participatory Design Through e-Prototyping, Binder, Greogry, Wagner (Eds.): Proceedings of the Participatory Design Conference PDC 2002, CPSR, ISBN 0-9667818-2-1, S. 300-305, 2002 

Dittrich, Y., Floyd, C., Klischewski, R. (eds.):, Social Thinking - Software Practice, MIT Press, Cambridge (MA), 2002

El-Ragal, A. Decision Tree Induction: A machine Learning Approach, ICCTA 2002, Alexandria, 27-29 August. 

El-Ragal, A., and Mangles, T. SRDSS – A Measurement Instrument For Student Recruitment Decision Support Systems, SAIS 2002, Savannah-GA- USA, March 2-3.

El-Ragal, A., and Thabet, Y. Query Optimization for OLAP Applications, ICEB 2002 [ISBN: 1683-0040], Taiwan, 10-13 December 2002, pp. 337-339.

Klischewski, R., Modellierung relationaler und akteursorientierter Prozessmuster im eGovernment, In: Schweighofer, E.; Menzel, T.; Kreuzbauer, G. (Eds.): IT in Recht und Staat. Aktuelle Fragen der Rechtsinformatik. Verlag Österreich, Wien, S. 71-75, 2002 

Klischewski, R., Reaching out for Commitments: Systems Development as Networking, in: Dittrich, Yvonne; Floyd, Christiane; Klischewski, Ralf (eds.), Social Thinking - Software Practice, MIT Press, Cambridge (MA), pp. 309-329, 2002 

Klischewski, Ralf; Lenk, Klaus, Understanding and Modelling Flexibility in Administrative Processes, In: Traunmüller, R., Lenk, K. (eds.): Electronic Government. Proceedings EGOV 2002. Springer Lecture Notes, pp. 129-136, 2002 

Klischewski, Ralf; Wetzel, Ingrid, Serviceflow Management: Caring for the Citizen’s Concern in Designing E-Gov Transaction Processes, Proceedings of the 35th Hawaii International Conference on System Sciences (HICSS-35). IEEE, 2002
Klischewski, Ralf; Wetzel, Ingrid, Vertragsbasiertes Prozessmanagement als Leitbild für die organisationsübergreifende Workflowunterstützung, in: Desel, J., Weske, M. (Eds.): Prozessorientierte Methoden und Werkzeuge für die Entwicklung von Informationssystemen. Proceedings PROMISE 2002. Gesellschaft für Informatik, Lecture Notes in Informatics, Bonn, 2002, S. 81-93, 2002 

Lotayef, M., and El-Ragal, A. The impact of GATS on the developing Countries: Evidence from the Egyptian Banking Sector, APEE 2002, Cancun-Mexico, June 2002.

Wetzel, Ingrid, Klischewski, Ralf, Serviceflow beyond Workflow? Concepts and Architectures for Supporting Inter-Organizational Service Processes, In: Advanced Information Systems Engineering. Proceedings 14th CAiSE. Springer Lecture Notes in Computer Science, Berlin, pp. 500-515, 2002 

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2001:

El-Ragal, A. and Mangles, T. Developing Star Schema Structures: A Practical Study, SAIS 2001, Savannah-GA- USA, 2-3 March, pp.116-136.

El-Ragal, A., Mangles, T., and Chaston, I. Developing Star Schema Structures: A Practical Study applied to the Egyptian Universities, BIT World 2001, AUC-Cairo- Egypt, 4-6 June, p.128.

Mangles, T., and El-Ragal, A. Developing a new Decision Support System for University Student Recruitment, The ICEB 2001, Hong Kong, 19-21 December 2001, pp.224-243.

Kaschek, R., Klischewski, R., Wetzel, I., A Virtual Debate on Serviceflows, EMISA Forum (Mitteilungen der GI-Fachgruppe Entwicklungsmethoden für Informationssysteme und deren Anwendung), 1/2001, pp. 16-23, 2001

Klischewski, R., Commitments Enabling Co-operation in Distributed Information Systems Development, Proceedings 9th European Conference on Information Systems (ECIS 2001, Bled, Slovenia, June 27-29), pp. 509-519, 2001

Klischewski, R., Descartes goes Internet. Die Benutzungsschnittstelle als Akteur-Netzwerk-Portal, In: H.Oberquelle, R. Oppermann, J. Krause (ed.): Proceedings Mensch & Computer 2001. Stuttgart: Teubner, pp. 125-134, 2001 

Klischewski, R., Infrastructure for an e-Government Process Portal, In: Remenyi, D., Bannister, F. (ed.): European Conference on e-Government. MCIL, Reading, UK, pp. 233-245, 2001

Klischewski, Ralf; Wetzel, Ingrid, Serviceflow Management for Health Provider Networks, In: Information Age Economy. Proceedings 5th International Conference Wirtschaftsinformatik (Business Information Systems), Physica, Heidelberg, pp. 161-174, 2001

Klischewski, R., Wetzel, I., Serviceflow Management für das organisationsübergreifende e-Government, In: Bauknecht, K. u.a. (Eds.): Informatik 2001. Wirtschaft und Wissenschaft in der Network Economy - Visionen und Wirklichkeit. Österreichische Computer Gesellschaft, Wien, S. 313-319, 2001

Klischewski, R., Wetzel, I., Systems Development for Service Provider Networks, Proceedings of SoftwareTrends.ch, Business Strategy Based Software Engineering, Luzern, Sept, 2001

Klischewski, R., Wetzel, I., XML-based Process Representation for e-Government Serviceflows, Schmid, B., et al. (ed.): Towards the E-Society: E-commerce, E-business, and E-government (I3E 2001, IFIP). Dordrecht: Kluwer, pp. 789-802, 2001

Klischewski, R., Wetzel, I. Baharami, A., Modeling Serviceflow, in: Godlevsky, M., Mayr, H. (ed.): Information Systems Technology and its Applications. Proceedings ISTA 2001 (June 13- 15, 2001, Kharkiv, Ukraine). Bonn: German Informatics Society, Lecture Notes in Informatics, pp. 261- 272, 2001

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2000:


Dittrich, Y., Floyd, C., Jayaratna, N., Kensing, F., Klischewski, R. (Eds.): Social Thinking - Software Practice. Approaches Relating Software Development, Work, and Organizational Change, Dagstuhl-Seminar-Report 250, 5.-10.9.1999 (99361), Wadern: IFIB, 2000

El-Ragal, A. and Mangles, T. Knowledge Discovery in Database Techniques Applied to Students Recruitment Systems in Universities, IAIM 2000, Brisbane- Australia, 8-10 December, pp.7-20.

Klischewski, R., Abstrakte Bedürfnisse und konkrete Beziehungen - oder: Wie man Services (nicht) modelliert, In: Ebert, J., Frank, U. (Eds.): Modelle und Modellierungssprachen in Informatik und Wirtschaftsinformatik. Proceedings Modellierung 2000 (St. Goar, 5.-7.4.). Koblenz: Fölbach, S. 19-26, 2000 

Klischewski, R., Making Use of Anarchy in Systems Development, In: Dittrich, Y., Floyd, C., Jayaratna, N., Kensing, F., Klischewski, R. (ed.), Social Thinking - Software Practice. Dagstuhl-Seminar-Report 250, 5.-10.9.1999 (99361), Wadern: IFIB, 2000, S. 53-56, 2000 
Klischewski, R., Systems Development as Networking, In: H. M. Chung (ed.): Proceedings of the 2000 Americas Conference on Information Systems (August 10-13, Long Beach, CA). Association for Information Systems 2000, p. 1638-1644, 2000 

Klischewski, R., Wetzel, I., Serviceflow Management, Informatik Spektrum, Band 23, Heft 1, Februar 2000, S. 38-46, 2000 

1999:

Floyd, C., Dittrich, Y., Klischewski, R. (Eds.), Social Thinking - Software Practice. Relating Software Development, Work and Organizational Change, Dagstuhl-Report Nr. 99361. Wadern: IBFI, 1999

Klischewski, R., Informatik und Gesellschaft – eine Einführung, übinger Studientexte Informatik und Gesellschaft (Eds. v. D. Krause u. H. Klaeren), Universität Tübingen, 1999

1998:

Floyd, C., Klischewski, R., Modellierung – ein Handgriff zur Wirklichkeit. Zur sozialen Konstruktion und Wirksamkeit von Informatik-Modellen, In: Pohl, K., Schürr, A., Vossen, G. (Eds.): Modellierung 98 – Proceedings. Universität Münster, Bericht # 6/98-I (März 1998), S. 21-26, 1998

Wetzel, I., Klischewski, R., Krabbel, A., Lilienthal, C., Kooperation für Software für Kooperation: Erfahrungen aus einem partizipativen Softwaretechnikprojekt, In: Claus, V. (Ed.): Informatik und Ausbildung. GI-Fachtagung 98 Informatik und Ausbildung, Stuttgart, 30. März bis 1. April 1998, Springer Verlag, (Reihe: Informatik aktuell), S. 73-81, 1998

1997:

Klischewski, R., Grenzen visueller komponentenbasierter Softwareentwicklung, ObjektSpektrum, Nr. 6, Nov/Dez 1997, pp. 60-67, 1997 

1996:

Klischewski, R., Anarchie – ein Leitbild für die Informatik. Von den Grundlagen der Beherrschbarkeit zur selbstbestimmten Systementwicklung, Frankfurt/M.: Peter Lang Verlag (Europäische Hochschulschriften: Reihe 41, Informatik, Bd. 24), 1996

Klischewski, R., System versus Akteure: Leitbildzyklen in der Computervernetzung, Hellige, H.D. (Ed.): Technikleitbilder auf dem Prüfstand. Das Leitbild-Assessment aus Informatik- und computerhistorischer Sicht. Berlin: Edition Sigma 1996, S. 187-204, 1996 

1994:

Rolf, A., Klischewski, R., Schelhowe, H., Anwendung – Wirkung – Gestaltung. Konzepte und Erfahrungen zur Einführung in "Informatik und Gesellschaft" im Grundstudium, Fachbereich Informatik, Mitteilung FBI-HH-M-239/94, Universität Hamburg, 1994

1991:

Klischewski, R., Kühn, M., Oberquelle, H., Rolf, A., Bürokommunikationssysteme in Unternehmen. Anwendungstrends und technische Entwicklungshilfen für Klein- und Mittelbetriebe, Wiesbaden: Deutscher Universitäts-Verlag, 1991

1990:

Rolf, A., Berger, P., Klischewski, R., Kühn, M., Maßen, A., Winter, R., Technikleitbilder und Büroarbeit. Zwischen Werkzeugperspektive und globaler Vernetzung, Opladen: Westdeutscher Verlag, 1990 

1989:

Klischewski, R., Pribbenow, S. (Eds.), ComputerArbeit. Täter, Opfer – Perspektiven, Berlin: Elefanten Press,, 1989

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